We have a 30-day returns policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org or complete our returns form HERE.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
Unfortunately, we cannot accept returns on sale items, custom products, gift cards or skates that have been fitted/ sharpened.
FOR EXCHANGES, The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item/s.
FOR REFUNDS, We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note it can take some time for your bank or credit card company to process refund.
4.4Based on 5 Reviews
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I’ve used a few pairs of high end pads
And always find the same results bulky and heavy
After seeing a mate use theese
I thought I’d give them ago
Barley no there on
And still have plenty of protection
Well worth it if you want low profile pads
Also look awesome
The items are great. Only the shop put the wrong address on the box. I had to hunt it down. Knocked on two doors until I found it. Had to drive across town. I spoke with the shop, they were very nice. I will use them again, only I go to the shop next time. It was there mistake.
WILLIES | Ice Hockey - Inline Hockey - Figure Skating
Thanks for the positive comments on the items.
Regarding the shipping, we are investigating further how this has occurred as our shipping labels are produced automatically. Thank you for informing us and please be assured we will not allow this to happen again.